We want you to be entirely happy with your purchase and accept returns for full refunds including any taxes on unused item(s). We regret that we are unable to refund your original shipping charges unless the return was a result of our error.
You have 14 days from receipt of goods to return your item(s) to us. Please note that item(s) should be returned new, unused, unopened and in their original packaging and shipping box. Returns that are damaged, marked, used or altered and not suitable for re-sale will not be accepted.
To initiate a return, please send an email to firstname.lastname@example.org setting out your name, order number, email address, and the item(s) you wish to return. A member of our team will email you a pre-paid return shipping label within 24 hours of receipt of your returns request.
Simply print out the pre-paid return shipping label, place the Yoga Hustle Packing Slip and items to be returned back into the original shipping box, and fix the pre-paid return shipping label on the exterior of the shipping box. Please remove all original shipping labels from the exterior of the box before sending and drop the box off at your nearest UPS store or USPS office/drop box (as indicated on your prepaid return shipping label).
Please note that Yoga Hustle is not responsible for any lost returns.
We will refund the price of the returned merchandise including any taxes you were charged (excluding all shipping charges) to your original payment method. Please allow 14 business days for us to receive and process your return. Please note that refunds can take up to 2 billing cycles to show on your account due to varying processing times between payment providers. Please note that a $5 returns shipping fee will be deducted from any refund issued*.
At this time, we do not offer an exchange policy. We suggest you return items you wish to exchange to us and go to yogahustle.com to submit a new order.
* Customers initiating returns from remote destinations and destinations that are not continental USA will have the full return shipping cost deducted from any refund issued. This will be equivalent to the original shipping charges.